tbjili com Privacy Policy – Your Data, Your Rights

01 Data Controller

tbjili com is the data controller responsible for the personal information collected through this platform. When you register an account, make a deposit, or interact with any feature on tbjili com, your data is handled in accordance with this Privacy Policy.

For all data-related enquiries, you may contact our support team at [email protected]. We aim to respond to data requests within a reasonable timeframe, typically within five business days.

02 Information We Collect

The personal information tbjili com collects from players falls into the following categories:

03 How We Collect Your Data

tbjili com collects personal data through the following methods:

• Direct input: Information you provide during account registration, KYC submission, or when contacting support.
• Automated collection: Technical and usage data collected automatically as you interact with the platform, including session logs, device identifiers, and IP addresses.
• Payment processing: Transaction references and payment confirmation details received from our payment channel partners when you deposit or withdraw in PHP.
• Cookies and similar technologies: Session data and preference information gathered through cookies placed on your browser during visits to the platform.

04 How We Use Your Information

Personal data collected by tbjili com is used for the following purposes:

• Creating and managing your player account.
• Verifying your identity to comply with KYC requirements and prevent underage access.
• Processing deposits and withdrawals in Philippine Peso through your chosen payment channel.
• Sending transactional communications — such as deposit confirmations, withdrawal notifications, and OTP codes.
• Detecting and preventing fraud, money laundering, and unauthorised account access.
• Monitoring gameplay activity to support responsible gaming tools and intervention where necessary.
• Improving the platform based on aggregated, anonymised usage data.
• Communicating platform updates, new features, or promotional offers where you have opted in to receive such messages.

We do not use your personal data for automated decision-making that produces significant legal or similarly consequential effects without human review.

05 Sharing Your Information

tbjili com does not sell personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: Transaction references and account details necessary to complete deposits and withdrawals through GCash, Maya, or Philippine bank transfer.
• Identity verification providers: Document and biometric data submitted during KYC, processed by verified third-party verification services acting under data processing agreements.
• Security and fraud prevention services: Technical data shared with systems that detect and flag suspicious account activity.
• Legal obligations: Personal data may be disclosed to relevant authorities if required by applicable Philippine law or in response to a valid legal request.

All third-party service providers who receive personal data on behalf of tbjili com are bound by confidentiality obligations and are permitted to use the data only for the specific purpose for which it was shared.

06 Data Retention

tbjili com retains personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and operational requirements. Specific retention periods depend on the type of data:

• Account and identity data is retained for the life of your account plus a post-closure period as required by applicable regulations.
• Transaction records, including deposit and withdrawal history, are retained for a minimum period consistent with financial recordkeeping requirements.
• Technical logs are retained for a shorter period and are used primarily for security investigation and platform diagnostics.

When data is no longer needed and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be linked to your identity.

07 Security Measures

tbjili com implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption across all data transmissions between your device and the platform.
• OTP verification for login and sensitive account actions, adding a second layer of authentication.
• Access controls that restrict internal access to personal data to authorised personnel on a need-to-know basis.
• Monitoring systems that detect unusual activity patterns and flag potential security incidents.
• Secure storage of KYC documents and financial records in protected environments.

While tbjili com takes reasonable steps to protect your data, no system is entirely immune to risk. You are responsible for keeping your account password and OTP codes confidential. If you suspect your account has been compromised, contact support immediately.

08 Cookies and Tracking

tbjili com uses cookies and similar tracking technologies to deliver and improve the platform experience. The types of cookies used include:

• Session cookies: Keep you logged in during a single browsing session. These are deleted when you close your browser.
• Preference cookies: Remember your platform settings and preferences between visits.
• Analytics cookies: Collect aggregated, anonymised data about how players use the platform. This information helps us understand which features are working well and where improvements are needed.
• Security cookies: Help detect and prevent fraudulent activity and unauthorised access attempts.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of specific platform features, including session persistence and preference retention.

09 Your Rights

As a player on tbjili com, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request that inaccurate or incomplete personal data be corrected.
• Right to erasure: You may request deletion of your personal data, subject to legal and regulatory retention obligations that may require us to keep certain records.
• Right to object: You may object to the use of your personal data for marketing communications at any time.
• Right to data portability: Where technically feasible and legally applicable, you may request your data in a structured, commonly used format.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable period and may need to verify your identity before processing the request.

10 Minors and Age Restriction

tbjili com is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a required step during the KYC process for all registered players.

If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. For more information about our responsible gaming commitment, visit the Responsible Gaming page.

11 Changes to This Policy

tbjili com may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When updates are made, the revised policy will be published on this page with a new effective date.

We encourage you to review this page periodically. Continued use of the platform after an updated policy has been published constitutes your acknowledgment of the changes. For questions about this policy or how your data is handled, contact us at [email protected].

This Privacy Policy should be read alongside the Terms and Conditions, which together govern your use of the tbjili com platform.